Winning USA

nblakeman · 04-14-2011, 09:13 PM

Not really sure where to turn with this issue -

Two weeks ago I ordered a Winning FG-2900 headgear. As it stands I haven't received it, nor any email correspondence, tracking number or anything, but they have processed the payment and have my money ($250). I know the company have a good name, and are supposed to have good customer service.

I live in the UK and I think their international orders get shipped from Japan. Obviously they've got enough to deal with what with the tsunami and earthquake, but still somebody is around somewhere as they have taken my money. On their site it says the factory is temporarily closed, but that the Tokyo office will deal with orders.

Has anybody else ordered from them recently? Or does anybody have a method of contact for Winning other than that on their site? I would not recommend ordering off them at the moment!

bald_head_slick · 04-14-2011, 09:31 PM

Not to tell you to not be concerned, but it is a VERY small operation. Seriously like one guy. With all the drama going on in Japan and the possibility of the payment service being "automatic" I would say try not to worry. The dude's extended Japanese family may have had to move or worse...

I have never heard of a bad customer service experience with them and with the Japanese reputation of a brand hinging on one guy's shoulders? I highly doubt he would poo on you.

Good luck man.

JDK · 04-14-2011, 11:39 PM

Probably not a good idea to post publicly since it might be a personal e-mail, but I've sent you a private message with Kasumichi's info. He's an awesome dude and I'm sure he'll be able to at least reach the Japan office.

JDK · 04-14-2011, 11:41 PM

My bad.. I'm not allowed to send PMs until I reach a certain amount of Forum posts. Post your e-mail?? I'll forward you his info.

nblakeman · 04-15-2011, 10:16 AM

Cheers guys. I'm know it'll turn up sooner or later, and under the circumstances I definitely don't mind waiting.

my email address is nickblakeman / at / gmail.com. Thanks dude.

KillSomething · 04-15-2011, 10:41 AM

Quote:

Originally Posted by JDK

My bad.. I'm not allowed to send PMs until I reach a certain amount of Forum posts. Post your e-mail?? I'll forward you his info.

N00000000000000000000b

jk

Winning wouldn't **** you over. Try to contact them, maybe they have it on back order or something. They don't send tracking numbers or anything. It might just take a while to get to the UK.

oatman12345 · 04-15-2011, 06:35 PM

The same thing happened with my mum, she ordered something from Japan a while back but it just came now so hopefully it would be alright.

evalistinho · 04-15-2011, 08:47 PM

My brother gave me some winning gloves for my birthday. He told me nothing went wrong and he was emailed immediately by a man named Kazumichi and everything was smooth sailing.

Dont know why your having problems. Could be cause of the its shipping to the UK.

nblakeman · 05-03-2011, 08:38 PM

Just for the record, I have now received the headgear. And it's great.

paloalto00 · 05-03-2011, 09:02 PM

Quote:

Originally Posted by nblakeman

Just for the record, I have now received the headgear. And it's great.

Good to hear, I'm thinking about buying some 14 oz gloves

tayf · 05-08-2011, 09:26 PM

I had the same issue... was worried - no communication, didn't answer emails etc. But my FG5000 arrived very quickly and is absolutely awesome

cuongzi · 06-05-2011, 03:09 PM

I'm interested in buying the FG5000, however I'm worried about having to pay extra taxes when it passes through customs, which could add up to 40% of the price.

I'm in the UK, has anyone had to pay any further taxes when ordering from the UK?

Tar Baby · 06-05-2011, 04:41 PM

^^ thinking about this too

Jdsm · 06-06-2011, 06:15 AM

Was looking at getting the FG-2900. Was the $250 a total of the headgear and the P&P? What does that work out as in GBP these days?

If it's going to be too expensive I think I'll just buy a Reyes headguard from the gym.

Tar Baby · 06-24-2011, 10:24 AM

Quote:

Originally Posted by cuongzi

I'm interested in buying the FG5000, however I'm worried about having to pay extra taxes when it passes through customs, which could add up to 40% of the price.

I'm in the UK, has anyone had to pay any further taxes when ordering from the UK?

I called H&M Customs and they said this for Leather gloves from Japan/USA
add 9% of item and then add 20% V.A.T madness!

04-14-2011, 09:13 PM	#1
nblakeman newbie Join Date: Jan 2011 Posts: 7 vCash: 500	Winning USA Not really sure where to turn with this issue - Two weeks ago I ordered a Winning FG-2900 headgear. As it stands I haven't received it, nor any email correspondence, tracking number or anything, but they have processed the payment and have my money ($250). I know the company have a good name, and are supposed to have good customer service. I live in the UK and I think their international orders get shipped from Japan. Obviously they've got enough to deal with what with the tsunami and earthquake, but still somebody is around somewhere as they have taken my money. On their site it says the factory is temporarily closed, but that the Tokyo office will deal with orders. Has anybody else ordered from them recently? Or does anybody have a method of contact for Winning other than that on their site? I would not recommend ordering off them at the moment!
Top

04-14-2011, 09:31 PM	#2
bald_head_slick Undisputed Champion East Side VIP Join Date: May 2009 Location: In the ring with you impossible to drop Posts: 13,673 vCash: 1000	Re: Winning USA Not to tell you to not be concerned, but it is a VERY small operation. Seriously like one guy. With all the drama going on in Japan and the possibility of the payment service being "automatic" I would say try not to worry. The dude's extended Japanese family may have had to move or worse... I have never heard of a bad customer service experience with them and with the Japanese reputation of a brand hinging on one guy's shoulders? I highly doubt he would poo on you. Good luck man.
Top

04-14-2011, 11:39 PM	#3
JDK Contender ESB Senior Member Join Date: Sep 2010 Location: SoCal Posts: 854 vCash: 675	Re: Winning USA Probably not a good idea to post publicly since it might be a personal e-mail, but I've sent you a private message with Kasumichi's info. He's an awesome dude and I'm sure he'll be able to at least reach the Japan office.
Top

04-14-2011, 11:41 PM	#4
JDK Contender ESB Senior Member Join Date: Sep 2010 Location: SoCal Posts: 854 vCash: 675	Re: Winning USA My bad.. I'm not allowed to send PMs until I reach a certain amount of Forum posts. Post your e-mail?? I'll forward you his info.
Top

04-15-2011, 10:16 AM	#5
nblakeman newbie Join Date: Jan 2011 Posts: 7 vCash: 500	Re: Winning USA Cheers guys. I'm know it'll turn up sooner or later, and under the circumstances I definitely don't mind waiting. my email address is nickblakeman / at / gmail.com. Thanks dude.
Top

04-15-2011, 06:35 PM	#7
oatman12345 Gatekeeper ESB Full Member Join Date: Dec 2008 Posts: 412 vCash: 857	Re: Winning USA The same thing happened with my mum, she ordered something from Japan a while back but it just came now so hopefully it would be alright.
Top

04-15-2011, 08:47 PM	#8
evalistinho Champion East Side Guru Join Date: Feb 2008 Location: South Florida, USA Posts: 6,263 vCash: 5461	Re: Winning USA My brother gave me some winning gloves for my birthday. He told me nothing went wrong and he was emailed immediately by a man named Kazumichi and everything was smooth sailing. Dont know why your having problems. Could be cause of the its shipping to the UK.
Top

05-03-2011, 08:38 PM	#9
nblakeman newbie Join Date: Jan 2011 Posts: 7 vCash: 500	Re: Winning USA Just for the record, I have now received the headgear. And it's great.
Top

05-08-2011, 09:26 PM	#11
tayf newbie Join Date: Feb 2011 Posts: 2 vCash: 500	Re: Winning USA I had the same issue... was worried - no communication, didn't answer emails etc. But my FG5000 arrived very quickly and is absolutely awesome
Top

06-05-2011, 03:09 PM	#12
cuongzi newbie Join Date: Feb 2010 Posts: 7 vCash: 500	Re: Winning USA I'm interested in buying the FG5000, however I'm worried about having to pay extra taxes when it passes through customs, which could add up to 40% of the price. I'm in the UK, has anyone had to pay any further taxes when ordering from the UK?
Top

06-05-2011, 04:41 PM	#13
Tar Baby Contender ESB Senior Member Join Date: Feb 2011 Location: London Posts: 849 vCash: 430	Re: Winning USA ^^ thinking about this too
Top

06-06-2011, 06:15 AM	#14
Jdsm Contender ESB Senior Member Join Date: Aug 2010 Location: North East, England. Posts: 1,087 vCash: 1432	Re: Winning USA Was looking at getting the FG-2900. Was the $250 a total of the headgear and the P&P? What does that work out as in GBP these days? If it's going to be too expensive I think I'll just buy a Reyes headguard from the gym.
Top