Primetime Help + Support Thread for Pacquiao vs Bradley

To order tonight's event on Sky

Call 08712004444 or go to

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and follow the watch on TV links

You will need to have your viewing card number ready but your viewing card must be in the box and the box switched on when you order or you will miss your signal

If you have registered before and have a phoneline connected to your box you can order through the box office menu. If you have an insufficient credit message it means you have a failed payment on your account with us, do not call Sky about this call customer services direct on 08448429844

If you experience a blue screen this means you missed your signal, call customer services direct on 08448429844 to get it resent and instantly resolved. You can also try unplugging your box from the wall for 30 seconds to force a reboot.

If you need to email about TV

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, customers service number is 08448429844 - this is direct to an agent and a national rate call

If you want to record with Sky+ read the rules here -

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The lines are busy so if you need help you will need to hold briefly

Web - Order at

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following the watch online links

Any support issues email

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Virgin - Order through the on demand menus. Any customer services issues need to be directed to Virgin Media customer services on the usual numbers

I hope this helps and I will check in as often as possible to help further

 

Today's schedule on Primetime

7pm Sports Tonight bring you Euro 2012 coverage live
10pm Sports Tonight bring you a Big Fight preview show live
11pm 24/7 Pacquiao vs Bradley - watch the whole series in full
2am Pacquaio vs Bradley live

Watch on ch 480 on sky or www.primetimelive.co.uk

The free programmes can be viewed online at www.primetimelive.co.uk/freeview

 

Have you registered before? If you can pay by direct debit it takes 10 days to set up a new direct debit, call 08448429844 and they'll help you out

 

Call 08448429844 and ask to change your payment details to direct debit, they will send a signal for the fight and set up the new direct debit which will come out in 10days time

 

Scheduled for 5am with the fight to start at 5:10am

 

We do not currently have an HD channel unfortunately

 

Are you trying to purchase for Sky or online? There should be two fields for your expire date, one field for the first two number and another for the last two

If you are asked for your pin I'm guessing it's sky you are ordering for and it's your sky pin which is normally the last 4 digits of your viewing card number and this is to verify your details against sky to send your signal