Primetime has now been ordered

anybody else having problems buying the online stream, went through the payment details and secure code section and got message saying 'transaction successful bust session not created please contact customer support'.

called primetime and got a guy who wasnt aware it was available to watch online and kept asking for my sky details?

went back to primetime website and now asking me for my username and password. i enter these and get the message
'You do not have a subscription for todays programme or your subscription has expired or not started'

anybody else had any similar issues?

 

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nothing left bank yet but might not show until tomorrow cause am checking online banking.

guy on phone asked me to go through again and when i tried to go through the transaction again it advised me to click a link, clicked it and it took me to https://my.primetimelive.co.uk/Login.aspx

 

Hey,

I just ordered this online using the direct debit option. Are you supposed to get a confirmation e-mail? I have no idea if it went through or not as it never told me i was successful on the website either.

 

I don't know what the deal is yet, but the primetime fella who was posting here replied to my email saying he was going to look into my problem.

If it's any comfort, certain things on the site are being updated and improved so it looks like they're sorting stuff out. I assume they only got the rights or whatever to this fight sorted out fairly recently and it's been a huge rush job to get the site and sky channel up and running. Things will probably be in a better state for future fights, I'd guess.

 

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Did you order the fight for tv or the web stream? I ordered it for tv.

 

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same message, if i enter last 4 digits of card wrong it will say auth failed. time will tell come sat

 

Could i pay through PAYPAL?

 

Hi All

I have flagged the issues to the technology boys and they are checking everything.

I hope they will give me a customer support email today you can communicate with if you have any concerns. But, they are professionals and their business is built around PPV an online streaming, so don't worry.


Primetime

 

Doesn't look like it mate, I've just taken the plunge and ordered the online stream. Luckily I got the confirmation email straight through (hope you guys get yours sorted soon). There was no option of paying via paypal and whats more the login system seems to require part of your card number to verify your login. From what the email said it sounds like the stream should be up and running from 18:00 Saturday Evening.:thumbsup

 

I may be missing the point here, but are you saying that cos I've got a Sky box with a BT phone line I'm screwed?

Cheers.

 

Provided your sky box is connected to your phone line you should be fine.
When you order a PPV through sky the encrypted channel (in this case Primetime) is unlocked via the phone line by sky. So if it aint connected to a phone line - it wont work.