Interference on the BoxNation HD channel

It will be on ch 490. Looks like they are going to rebrand that channel as 'Boxnation Box Office'
http://www.boxnation.com/boxing-new...n-available-via-box-office-for-sky-customers/

 

Thanks for Bob.

I've not had a reply - not even an acknowledgement from Sky as of yet. I'll keep you posted if I do.

 

Thanks for the clarity. This is good news I think because channel 490 is the HD channel and that's the channel with the glitch.

Based on their marketing strategy BoxNation are implementing for this fight, i.e. using Sky, I think they may finally pay attention to the complaints and look into the issue; secondly, as Sky will be taking a cut of the PPV, surely they will do quality control tests on this channel beforehand to ensure all is well - which should highlight the the glitching issue... fingers crossed people this will work in our favour.

 

I got a reply from Sky last Thursday (15th):

Thanks for your email.

I am sorry to hear you are unhappy and have not received any response back. I can assure you, I have raised this to Platform Control and as soon as I receive a reply back from them I will update you.

For future reference the number for Viewer Relations who liaise with Platform Control is 03442 410 265.

Kind Regards

Susan

Sky Viewer Relations Team

 

How did everybody else find the broadcast last night?

I didn't watch all the coverage but I did watch the Smith / Alvarez fight, including build-up and post-fight analysis and can confirm that there was no glitching at any point.

I think our persistence Bob may have finally got them to rectify the situation.

 

I pay my box nation subscription on top of my sky, I got up early hours to watch the fight and the channel was saying I need to subscribe,
Iv been paying £12 a month for god knows how long.
I've cancelled my subscription, it's a joke of a channel.

 

I've not experienced that problem...

Have you received a new card from the bank recently? Pay Wizard may have your old card details which would result in a declined transaction and BoxNation turning off your subscription. That's the only thing I can think of that's happened.

That being said and everyone around here agrees, their customer service needs to improve.

 

Had no issues last night either.

 

Fantastic! Were you experiencing issues previously?

 

Nothing major on mine. Couple of glitches just after the ring walk but otherwise fine.

 

Mine seems to have cleared up. Lets hope it stays that way.