Let me start by saying I was happy with Boxnation and had no intention to cancel ! However I had payed 4 months of the minimum 6 month contract when I moved house, I changed from Sky to Virgin Media so cancelled my pay wizard account ( and e-mailed Boxnation to fill them in ) after several e-mails they want me to pay another 2 months on my Sky account EVEN THOUGH I no longer have Sky ! I WAS going to subscribe through Virgin Media and it would have been job done BUT Boxnation are telling me I have to subscribe through Virgin AND STILL pay for my Sky one ??????? They would have got my tenner via Virgin I can't see why I couldn't of just carried on my subscription that way ?????? Rant over and another EX subscriber lol
It's not the £20 that bothers me its just the principle that I joined them from the start and all I wanted to do is is transfer my account from Sky to Virgin ( i would of sent them proof if they wanted that I had subscribed through Virgin ) Moral of the story before you start your contract with Boxnation DON'T do it if you are thinking of changing cable provider lol
I've good alot of contracts haven't had a problem with changing my address on any of them apart from Boxnation ! Pay a tenner through Pay wizard or through Virgin WHAT'S THE DIFFERENCE ?????? Not rocket science is it
Yeah but it's not very clever to lose a Tenner a month for aslong as the channel is going over £20 is it ? Doesn't matter now anyway I've told them to reinstate the pay wizard account and I'll cancel in two months and I won't renew with Virgin ! As I said in my original post I was happy with Boxnation all I wanted to do was carry on with Virgin ????? I really can't see what was wrong with that ? They would of got payed exactly the same
:think not to sure what you can really do you took a 6 month minimum contract. It's like taking out a contract on a phone then deciding 2 months down the line you want another phone but your not going to pay off the 1st one but because its with the same provider it should be ok? Can't see how boxnation are being ****s here apart from HD.
Very good lol On a serious note though can you see my point ? Boxnation is on both platforms all I wanted to do was transfer ! I'd understand if I was just unsuscribing early or something but as I said I wanted to carry on subscribing just through Virgin instead of Pay Wizard
Not the same really mate is it ? It's like my Car Insurance provider saying cause you've moved house you have to keep paying but you'll have to park at your old address ? Boxnation is on BOTH Sky and Virgin and is exactly the same on both the only difference is who you pay through
I see your point. From a customer service point of view they'd be better off letting you off the 2 months and then continuing on virgin. But at the same time a contract's a contract.