Hi, Just wondered if anyone received their tickets yet? I'm travelling from overseas and just hope I can get my tickets on time before I fly off.
I had mine about a week after ordering, if I was you I'd get in touch with eventim (assuming you got them direct from the official outlet?) and ask for the originals to be cancelled and replacements left on the door, they'll do that no problem. If you have got them from Viagogo etc then I wouldn't know what advice to offer.
Your best bet would be to email Ticketmaster or whoever you bought them off straight away. Also check your confirmation email just to make sure they have the right sender address on it.
I received mine within 2 weeks of the purchase so it looks as though they have been posted to the wrong address.