Hatton v Senchenko - Primetime Support Thread - Order early as it's already busy!

Discussion in 'British Boxing Forum' started by venusdiablo, Nov 22, 2012.


  1. gasman

    gasman Boxing Junkie Full Member

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    May 16, 2009
    Venus,


    I have just ordered this (I think) via the telephone contact number. I have ordered previous Primetime PPVs so I do not need to pay the reg fee again, so I clicked option 2 (to order Hatton fight). Then, I was prompted for my sky viewing card number, then password. After that I got a blurb that I couldnt make out as it was like a high pitched message then the line went dead. Have I ordered this or what do I do? I am not paying for this twice.
     
  2. venusdiablo

    venusdiablo Well-Known Member Full Member

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    Oct 17, 2009
    check out www.primetimelive.co.uk/support
     
  3. venusdiablo

    venusdiablo Well-Known Member Full Member

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    Oct 17, 2009
    PM me your viewing card number and I'll check.
     
  4. dirty boy

    dirty boy Member Full Member

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    Jun 16, 2011
    having no luck ordering for Sky.

    tried online, says details cannot be processed.

    Been on hold for ages (twice now as battery died first time!)

    I don't want any moron telling me I should have done this ages ago either, not helpful.

    Just being patient, but annoyed it doesn't work online.
     
  5. venusdiablo

    venusdiablo Well-Known Member Full Member

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    Oct 17, 2009
    PM me your phone number and I'll get someone to call you
     
  6. gasman

    gasman Boxing Junkie Full Member

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    May 16, 2009
    I have just sent you a PM. Thanks:good
     
  7. Bill C84

    Bill C84 Boxing Junkie banned

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    Sep 11, 2011
    I have actually ordered it, I expect my t-shirt within 3 working days.
     
  8. venusdiablo

    venusdiablo Well-Known Member Full Member

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    Oct 17, 2009
    Just replied, all good:happy
     
  9. gasman

    gasman Boxing Junkie Full Member

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    May 16, 2009
    There's only one Wicky Hatton!:bbb

    Thanks for confirming that:good:happy
     
  10. Wolfticket

    Wolfticket New Member Full Member

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    Jun 30, 2007
    I have but nothing is helping me, its as soon as I enter my card details on Sage Pay it comes up with an error saying:

    Transaction Registration Page
    Query 'CALL sp_GetPaymentDetails()' failed with error message: "Incorrect number of arguments for PROCEDURE primetimeinteractive.sp_GetPaymentDetails; expected 1, got 0"

    I have made sure to enter all my details correctly and have now lost count of how many times I've tried
     
  11. venusdiablo

    venusdiablo Well-Known Member Full Member

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    Oct 17, 2009
    if you check the support site you will be given the option of did this article help, if you click no you will get a form to fill in to contact web support
     
  12. dirty boy

    dirty boy Member Full Member

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    Jun 16, 2011
    cheers for the offer, but I got through just after posting.

    Now all i'm worried about is the 'no signal' message on 498? Anyone else got this at the moment?

    I've been through tons of channels and they've all got signals, quite fancied watching the Lazcano fight currently on!
     
  13. venusdiablo

    venusdiablo Well-Known Member Full Member

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    Oct 17, 2009
    First up try rebooting your box, turn it off at the wall and unplug it for 30 seconds to force a reboot.

    If that doesn't help it sounds like your dish might not be exactly aligned,
     
  14. pijo

    pijo Feed the Pope Full Member

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    Jul 28, 2007
    I tried ringing and I was kept on hold for ages then it just cut off. Any ideas?
     
  15. knighty

    knighty Active Member Full Member

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    Sep 30, 2007
    ive tried the old "plug and unplug lark" and i used primetime the other month for chavez vs martinez so how come my dish is suddenly out of line?