Primetime Help + Support Thread

Discussion in 'British Boxing Forum' started by venusdiablo, Sep 17, 2011.


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  1. Tommy O C

    Tommy O C VIVA LA MEXICO!!!! Full Member

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    Jun 17, 2010
    well aint u a condescending **** venus. Why not tell everyone the story of the phone call? I will. I received a phone call from primetime, enquiring bout the trouble i had ordering. I told him i had ordered through my remote, as i had been promised would work the previous 3 occasions but didnt. The man told me i had not actually purchased the fight. I then told him that i have spent 90 euro on phone calls trying to order the last 3 fights. Told him i have ordered on primetime right since day 1 when abraham fought taylor, which i have. I said it was a disgrace that a loyal customer gets lied to and made pay extra through phone calls. The man then said he would check with his supervisor and put me on hold. He came back, apologised again, and said the best they can do is book the fight for me now if im willing to pay. I said I wont be buying this ppv nor will i ever buy from primetime again as it is a shambles of an operation. And before you ask venus, yes there is an operating phone line connected and my viewing card is inserted. Shove ur sneaky comments right up youre arse Venus and tell people the true story of what happened
     
    Tommy O C, Sep 17, 2011
    Tommy O C, Sep 17, 2011
    #61
  2. WalletInspector

    WalletInspector Obsessed with Boxing banned

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    Jan 1, 2010
    I bet you took your viewing card out.
     
    WalletInspector, Sep 17, 2011
    WalletInspector, Sep 17, 2011
    #62
  3. ciaran

    ciaran Champion Full Member

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    Nov 28, 2009
    what the ****s going on with it sticking in places & repeating then the commentating cutting out and other people talking ??? i hope this doesnt carry on all night
     
    ciaran, Sep 17, 2011
    ciaran, Sep 17, 2011
    #63
  4. venusdiablo

    venusdiablo Well-Known Member Full Member

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    Oct 17, 2009
    tommy, my agents are not paid enough to put up with the way you spoke to them, you were agressive from the second you answered the phone. I have said to you in mnay threads before PM me if you have a problem and I'll get someone to call you. But when we go out of our way to help we don't expect abuse.

    If you have a working telephone connected to your sky box you can order through the box office menu
     
    venusdiablo, Sep 17, 2011
    venusdiablo, Sep 17, 2011
    #64
  5. roe

    roe Guest

    Is the picture quality gonna be this bad all night? And I'm not talking about the black and white loop during every round. Right now it's terrible. Blurry and off colour
     
    roe, Sep 17, 2011
    roe, Sep 17, 2011
    #65
  6. Lynchburg

    Lynchburg Guest

    Did you remove your viewing card Tommy?

    Lynchburg
     
    Lynchburg, Sep 17, 2011
    Lynchburg, Sep 17, 2011
    #66
  7. MoneyMark

    MoneyMark Member Full Member

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    Jan 24, 2011
    Just like to say well done Venus for standing your ground and giving genuine support for members here with alot of dignity. I'm firmly in the "Primetime has a **** picture quality" camp but at the same time I have ordered and loving the studio team so it should be a good night hopefully.
     
    MoneyMark, Sep 17, 2011
    MoneyMark, Sep 17, 2011
    #67
  8. Alien

    Alien Chin Scholar Full Member

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    Jun 12, 2011
    :lol::lol::lol:
     
    Alien, Sep 17, 2011
    Alien, Sep 17, 2011
    #68
  9. ciaran

    ciaran Champion Full Member

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    Nov 28, 2009

    i agree with you im first time subcriber to primetime and if this bad quality keeps up all night i wont be ordering another fight from primetime
     
    ciaran, Sep 17, 2011
    ciaran, Sep 17, 2011
    #69
  10. Tommy O C

    Tommy O C VIVA LA MEXICO!!!! Full Member

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    Jun 17, 2010
    Sorry just realised i took my viewing card out, disconnected the phone line, turned off my sky box and ****ed the telly out the window before i ordered. Must have done that every time before as well. Venus course i was aggressive, how would u be if u were regularly paying for a service and getting messed around. And why not say about when i said to youre agent i know its not youre fault but please pass it on to youre supervisor. Ive spent 90euro just on phone calls ringing youse, on top of the money ive given ye for the fights. Ive never had problems buying off other channels doing ppv, fact is your operation isnt up to standard so you should expect disgruntled customers
     
    Tommy O C, Sep 17, 2011
    Tommy O C, Sep 17, 2011
    #70
  11. roe

    roe Guest

     
    roe, Sep 17, 2011
    roe, Sep 17, 2011
    #71
  12. Broxi

    Broxi Stand With Ukraine Full Member

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    :lol::lol:
     
    Broxi, Sep 17, 2011
    Broxi, Sep 17, 2011
    #72
  13. danuk

    danuk Long time lurker Full Member

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    Jun 24, 2007
    This content is protected
     
    danuk, Sep 17, 2011
    danuk, Sep 17, 2011
    #73
  14. Broxi

    Broxi Stand With Ukraine Full Member

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    I've got a question Venus, if I pay the 14.99, do I get both the Sky PPV and the online stream ... or just one or the other?
     
    Broxi, Sep 17, 2011
    Broxi, Sep 17, 2011
    #74
  15. venusdiablo

    venusdiablo Well-Known Member Full Member

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    Oct 17, 2009
    Just one or the other
     
    venusdiablo, Sep 17, 2011
    venusdiablo, Sep 17, 2011
    #75
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