Setanta Problem

Discussion in 'British Boxing Forum' started by Claypole, Jan 12, 2008.


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  1. SevenSamurai

    SevenSamurai 3 year ESB vet. Full Member

    1,735
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    Aug 18, 2005
    Works fine for me. Freeview here though.
     
    SevenSamurai, Jan 12, 2008
    SevenSamurai, Jan 12, 2008
    #16
  2. stuey

    stuey Never bet on England Full Member

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    Aug 13, 2004
    someone is changing it!!
     
    stuey, Jan 12, 2008
    stuey, Jan 12, 2008
    #17
  3. stuey

    stuey Never bet on England Full Member

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    Aug 13, 2004
    cocks have finally facking done it!
     
    stuey, Jan 12, 2008
    stuey, Jan 12, 2008
    #18
  4. safe_pa

    safe_pa Howlin' Mad Full Member

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    Apr 23, 2006
    I have been on the phone to Setanta for over 30mins, all they can do is apologise apparently. The line up in coming months is great. Pity it's on such a terrible service.
     
    safe_pa, Jan 12, 2008
    safe_pa, Jan 12, 2008
    #19
  5. Dunky McCafferty

    Dunky McCafferty Boxing Junkie banned

    10,067
    2
    Aug 24, 2004
    Thatll be the freeview version I think. I was going to subscribe as I only have freeview, but luckily I have a pal who lets me round to his humble abode to watch all the fights on his Skybox.
    I was over the moon though when I heard that freeview customers were to be able to get Setanta, as its awkward having to go to my pals house to watch fights a.t 4 or 5 in the morning until I found out here from some unlucky lads that it shuts off at 3am:-(

    Setanta is at the serious con, especially as they dont tell freeview customers who order the boxing that they wont get to see the american cards... In fact they openly lie to customers that they will, so they will order it.:-(
    & with Haye vs Enzo fst approaching & a late starting time, freeview Setanta customers should be wary if they will even see the full fight.
    A shocking situation.
     
    Dunky McCafferty, Jan 12, 2008
    Dunky McCafferty, Jan 12, 2008
    #20
  6. stuey

    stuey Never bet on England Full Member

    3,568
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    Aug 13, 2004

    the broadband service had been 100% spot on until tonight. i will continue to subscribe.

    if they let me after the amount of emails i sent them tonight calling them muppets:D
     
    stuey, Jan 12, 2008
    stuey, Jan 12, 2008
    #21
  7. Claypole

    Claypole Boxing Addict banned

    7,071
    4
    Aug 4, 2007
    Even the archive service was screwed up. You would have thought somebody would have noticed. I had to make do with the hour long rerun show. It was pathetic, 7 rounds of boxing and a load of guff.
    Problem is, they have us over a barrel. They've blown Sky out of the water with the fights they have secured, then provide a substandard service. Steve Bunce is the icing on the cake, he is there just to rub our noses in it.
     
    Claypole, Jan 13, 2008
    Claypole, Jan 13, 2008
    #22
  8. Ilesey

    Ilesey ~ Full Member

    38,201
    2,599
    Jul 22, 2004
    Bingo! :good

    That just about sums up Setanta.
     
    Ilesey, Jan 13, 2008
    Ilesey, Jan 13, 2008
    #23
  9. Steve Fox

    Steve Fox Guest

    Setanta is a ****ing con and I hope their badly run excuse for a sports channel finds itself in financial trouble very soon.
     
    Steve Fox, Jan 13, 2008
    Steve Fox, Jan 13, 2008
    #24
  10. Claypole

    Claypole Boxing Addict banned

    7,071
    4
    Aug 4, 2007
    Here is the answer I got back from Setanta:


    Dear Mr Cowley,



    Unfortuantelly on Sunday evening we encountered an technical issue which
    has put down the service on the first channel for one hour and forty
    minutes.
    This was due to a technical setting which was scheduled to change the
    feed source. However it switched too early and the feed source was not
    ready.



    Please accept our apologies for that issue which as caused for you not
    be able to watch the last minutes of the big match and has delayed the
    broadcasting of the boxing match.



    We have investigated on the reasons of that issue later on the night. We
    have checked and fixed all the settings to avoid the problem to occur
    again.
    We will be watching over the streams closely throughout the whole week.



    Once again we apologise for the inconvenience and assure you that all
    has been carried out to prevent such problem in the future



    Best Regards,
    Setanta Broadband Customer Services




    Do they not have spellcheckers on their computers?
     
    Claypole, Jan 14, 2008
    Claypole, Jan 14, 2008
    #25
  11. elle

    elle Journeywoman Full Member

    3,655
    2
    Aug 21, 2007
    If it was me I would send them an email back saying I appreciate your apology and am prepared to overlook your spelling if you waive my subscription for a few months to compensate me for the poor service and inconvenience caused!
     
    elle, Jan 14, 2008
    elle, Jan 14, 2008
    #26
  12. Claypole

    Claypole Boxing Addict banned

    7,071
    4
    Aug 4, 2007
    I am planning to send them a heavy duty e mail sometime soon. I am a bit concerned at the standard of english used, though. Perhaps I should have told them I intend posting the reply on the internet!
     
    Claypole, Jan 14, 2008
    Claypole, Jan 14, 2008
    #27
  13. elle

    elle Journeywoman Full Member

    3,655
    2
    Aug 21, 2007
    Let me know if I can be of any assistance - I drafted a complaint to Setanta on behalf of a friend recently. My rates are very reasonable! ;)
     
    elle, Jan 15, 2008
    elle, Jan 15, 2008
    #28
  14. elle

    elle Journeywoman Full Member

    3,655
    2
    Aug 21, 2007
    Have responded to your PM - my bill will follow! :good
     
    elle, Jan 15, 2008
    elle, Jan 15, 2008
    #29
  15. Ilesey

    Ilesey ~ Full Member

    38,201
    2,599
    Jul 22, 2004
    Cheers mate. There is an I.O.U in the post - 2nd class. :cool:
     
    Ilesey, Jan 15, 2008
    Ilesey, Jan 15, 2008
    #30
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