Winning USA

Discussion in 'Boxing Training' started by nblakeman, Apr 14, 2011.


  1. nblakeman

    nblakeman New Member Full Member

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    Jan 20, 2011
    Not really sure where to turn with this issue -

    Two weeks ago I ordered a Winning FG-2900 headgear. As it stands I haven't received it, nor any email correspondence, tracking number or anything, but they have processed the payment and have my money ($250). I know the company have a good name, and are supposed to have good customer service.

    I live in the UK and I think their international orders get shipped from Japan. Obviously they've got enough to deal with what with the tsunami and earthquake, but still somebody is around somewhere as they have taken my money. On their site it says the factory is temporarily closed, but that the Tokyo office will deal with orders.

    Has anybody else ordered from them recently? Or does anybody have a method of contact for Winning other than that on their site? I would not recommend ordering off them at the moment!

    :?
     
  2. bald_head_slick

    bald_head_slick Obsessed with Boxing Full Member

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    May 15, 2009
    Not to tell you to not be concerned, but it is a VERY small operation. Seriously like one guy. With all the drama going on in Japan and the possibility of the payment service being "automatic" I would say try not to worry. The dude's extended Japanese family may have had to move or worse...

    I have never heard of a bad customer service experience with them and with the Japanese reputation of a brand hinging on one guy's shoulders? I highly doubt he would poo on you.

    Good luck man.
     
  3. JDK

    JDK Well-Known Member Full Member

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    Sep 29, 2010
    Probably not a good idea to post publicly since it might be a personal e-mail, but I've sent you a private message with Kasumichi's info. He's an awesome dude and I'm sure he'll be able to at least reach the Japan office.
     
  4. JDK

    JDK Well-Known Member Full Member

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    Sep 29, 2010
    My bad.. I'm not allowed to send PMs until I reach a certain amount of Forum posts. Post your e-mail?? I'll forward you his info.
     
  5. nblakeman

    nblakeman New Member Full Member

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    Jan 20, 2011
    Cheers guys. I'm know it'll turn up sooner or later, and under the circumstances I definitely don't mind waiting.

    my email address is nickblakeman / at / gmail.com. Thanks dude.
     
  6. KillSomething

    KillSomething Boxing Junkie Full Member

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    Dec 1, 2009
    :lol: N00000000000000000000b


    jk


    Winning wouldn't **** you over. Try to contact them, maybe they have it on back order or something. They don't send tracking numbers or anything. It might just take a while to get to the UK.
     
  7. oatman12345

    oatman12345 Active Member Full Member

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    Dec 25, 2008
    The same thing happened with my mum, she ordered something from Japan a while back but it just came now so hopefully it would be alright.
     
  8. evalistinho

    evalistinho Boxing Junkie Full Member

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    Feb 27, 2008
    My brother gave me some winning gloves for my birthday. He told me nothing went wrong and he was emailed immediately by a man named Kazumichi and everything was smooth sailing.

    Dont know why your having problems. Could be cause of the its shipping to the UK.
     
  9. nblakeman

    nblakeman New Member Full Member

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    Jan 20, 2011
    Just for the record, I have now received the headgear. And it's great.
     
  10. paloalto00

    paloalto00 Boxing Junkie Full Member

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    Mar 15, 2009
    Good to hear, I'm thinking about buying some 14 oz gloves
     
  11. tayf

    tayf New Member Full Member

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    Feb 20, 2011
    I had the same issue... was worried - no communication, didn't answer emails etc. But my FG5000 arrived very quickly and is absolutely awesome :)
     
  12. cuongzi

    cuongzi New Member Full Member

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    Feb 11, 2010
    I'm interested in buying the FG5000, however I'm worried about having to pay extra taxes when it passes through customs, which could add up to 40% of the price.

    I'm in the UK, has anyone had to pay any further taxes when ordering from the UK?
     
  13. Tar Baby

    Tar Baby Well-Known Member Full Member

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    Feb 19, 2011
    ^^ thinking about this too
     
  14. Jdsm

    Jdsm Well-Known Member Full Member

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    Aug 8, 2010
    Was looking at getting the FG-2900. Was the $250 a total of the headgear and the P&P? What does that work out as in GBP these days?

    If it's going to be too expensive I think I'll just buy a Reyes headguard from the gym.
     
  15. Tar Baby

    Tar Baby Well-Known Member Full Member

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    Feb 19, 2011
    I called H&M Customs and they said this for Leather gloves from Japan/USA
    add 9% of item and then add 20% V.A.T madness!